Administration Assistant Required
Who we are
Ghosh Medical Group is Liverpool’s leading private medical company. We have expanded and are settling into our brand new clinic offering private medical, surgical, pharmacy and aesthetic services in the heart of Liverpool’s medical district – Rodney Street.
What you will be doing
Providing a friendly, welcoming and efficient service to all patients, in line with our vision and values on customer satisfaction
Undertaking front of house duties, including meeting, greeting and attending to the needs of patients to ensure a superb customer service experience
Assisting in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible
Assisting in keeping the hospital clean and tidy at all times
Undertaking general office duties, including correspondence, emails, filing, and switchboard, to ensure the smooth running of the reception area
Undertaking all training as required (eg, first aid, health and safety, customer service)
Undertaking any other ad-hoc duties relevant to the post, as and when required
Administering the general petty cash system and float in an accurate manner
Complying with all CQC regulations
Ensuring the best experience of all patients
What you need for the role
Great customer service skills
Enthusiasm to learn new services and roles
Previous customer service experience is desirable
Ability to work under pressure
Ability in solving problems
Experience with MS Office/ Apple software and CRM systems
What can you expect
Be part of an exciting, dynamic team
Multiple training opportunities
Employee benefits inc. Cycle sheme and pension
As we are a medical practice we are continuing with all COVID-19 requirements such as masks, social distancing, screens and temperature checking.
All applicants must have full COVID-19 Vaccination status.
Reference ID: Admin
Job Types: Full-time, Permanent
Salary: £21,840.00 per year
- A convenient and effective way for you to access private health care services when you need it.
- We can tailor your treatment to your needs
- A range of finance and payment options available
- We offer a friendly, trustworthy and above-all-else familiar service.