Liverpool-based private clinic Ghosh Medical has been recognised with an award for excellent customer service by healthcare search engine WhatClinic.com, based on feedback by customers over a twelve month period.
The award is based on feedback from patients, and combines scores for excellent customer service and timely consumer feedback. Customers rated clinics based on how well the clinic treated them, how quickly they were contacted and seen, and how happy they were with the treatment.
Ghosh Medical Director & GP, Dr Arun Ghosh today said; “We are delighted to be recognised for our commitment to customer service. As a practice, it is something we focus on every day to delivery a first class health service and to receive such positive feedback from our patients is great news.”
I would like to thank our customer service team led by Tim Morgan for a great job in supporting our patients and ensuring their serive
WhatClinic.com CEO Caelen King congratulated Ghosh Medical and said “This is the 7th year we have run these awards. Every year, the standard goes up and up - and I’m delighted to recognise this clinic is putting the needs of the patient first, every single day."
“It’s the customer who selects our awards winners, by their clinic ratings and the feedback they leave about service and experience. We believe that empowering the patient with accurate information is the future of a successful healthcare market.”